GlobePlay™ Wall Mounted Hoop

If you have any issues with your order whatsoever within the first 14 days, send it back to us and we will credit you with a full refund. No questions asked!

All our orders come with tracked shipping. Once dispatched, you'll receive a tracking number to monitor your package's journey right to your doorstep. Shop with confidence, knowing where your order is every step of the way!

Delivery Terms 

Orders are processed within 1-2 business days after purchase.

Delivery is expected within 10-20 days from the date of purchase, subject to customs clearance.

We offer worldwide shipping, including to the USA, Canada, UK, Australia, and New Zealand.

Shipping is free for all destinations worldwide.

Change of Address Policy

Customers can change their delivery address by contacting our customer service within 24 hours of placing the order.

Once an order is dispatched, the delivery address cannot be changed.

Customers are responsible for ensuring their address is correct at the time of purchase.

Shipping Cancellation Policy

Orders can be canceled within 24 hours of purchase without incurring any fees.

Once an order has been dispatched, it cannot be canceled.

Customers may return the product after receiving it, subject to our return policy.

Parcels Damaged in Transit Policy 

If you find your parcel damaged in transit, please report it to us within 5 business days of receiving the shipment.

We may require photo evidence of the damaged goods to process your claim.

After reviewing the claim, we may offer a replacement, refund, or credit for any items proven to be damaged in transit.

Contact Us

Get in touch with us. A customer support representative will reach out within 24 hours

Email: support@globeplay.com

Our customer service team is here to assist you around the clock. Please visit the contact page and send us a message.We will respond shortly.